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Returns & Refunds

Refund Policy

Thank you for choosing to do business with Knightmare Aesthetic LLC. We strive to provide you with the best products and services possible. As part of our commitment to customer satisfaction, we have established an "All Sales Are Final" policy, with the exception of the company's discretion. Please read the following policy carefully before making a purchase:

  1. Product and Service Descriptions: We make every effort to accurately describe our products and services on our website, catalogs, or other promotional materials. It is important to review the product or service details, specifications, and any associated terms and conditions before making a purchase.

  2. Defective or Damaged Products: In the event that you receive a defective or damaged product, please contact our customer service department within [number of days] days from the date of purchase. We will assess the situation and, at our discretion, may offer a replacement, repair, or refund.

  3. Exceptions at Company's Discretion: We understand that there may be exceptional circumstances that warrant a return, exchange, or refund beyond the scope of this policy. In such cases, the company reserves the right to exercise its discretion and consider requests on a case-by-case basis. Please reach out to our customer service department with your specific situation, and we will do our best to accommodate your request if it aligns with our policies and guidelines.

  4. Non-Returnable Items and Services: Certain items or services may be non-returnable, including but not limited to:

    • Custom-made or personalized products.

    • Digital downloads or software licenses.

    • Consumable or perishable items.

    • Services that have already been rendered.

    • Products or services marked as final sale or clearance.

  5. Return Process: If you believe your situation falls within the exception to our "All Sales Are Final" policy, please contact our customer service department within [number of days] days from the date of purchase. Provide them with your order details, the reason for the request, and any supporting documentation if applicable. Our team will assess your request and provide further instructions on how to proceed, if appropriate.

  6. Final Discretion of the Company: Ultimately, all decisions regarding returns, exchanges, refunds, or exceptions to this policy will be made at the company's discretion. Our goal is to maintain fair and reasonable practices while considering individual circumstances and maintaining the integrity of our business.

Please note that this policy is subject to change without prior notice. It is your responsibility to review the policy at the time of purchase or periodically to ensure compliance.

If you have any questions or require further clarification, please contact our customer service department, and we will be happy to assist you.

Thank you for your understanding and cooperation.

Knightmare Aesthetic LLC

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